Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when you visit or make a purchase from our website. By using this website, you agree to the practices described in this policy.

We respect your privacy and are committed to protecting your personal data. Any information collected from you will only be used in accordance with this Privacy Policy.

We may update or revise this policy from time to time. Users are encouraged to review this page periodically to stay informed about any changes.

1. Information We Collect

When you interact with our website, we may collect different types of information in order to provide and improve our services.

Personal Information

Information that you voluntarily provide may include:

  • Full name
  • Email address
  • Phone number
  • Billing or shipping address
  • Social media profile links (if shared with us)
  • Any other details submitted through forms, messages, or account creation

Order Information

When you place or attempt to place an order through the website, we may collect information required to process the purchase, such as:

  • Customer name
  • Billing and delivery address
  • Email and phone number
  • Transaction details necessary for order fulfillment

Payment details are processed securely by a third-party payment gateway. We do not store debit card, credit card, net banking, or wallet credentials on our servers.

Automatically Collected Information

When you browse the website, certain technical data may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on the website
  • Date and time of visits
  • Referring websites or search sources

This information helps us understand how visitors interact with the website and allows us to improve performance and user experience.

2. Cookies and Tracking Technologies

Cookies are small data files stored on your device when you visit a website. They help the website recognize returning users and remember preferences.

Cookies may be used to:

  • Analyze traffic and website usage
  • Improve functionality and user experience
  • Customize content based on visitor behavior

Most web browsers automatically accept cookies, but you can adjust your browser settings to refuse them if you prefer. Disabling cookies may affect some features of the website.

3. How We Use Your Information

The information we collect may be used for several purposes, including:

  • Processing and delivering customer orders
  • Communicating order updates and responses to inquiries
  • Improving products, services, and website functionality
  • Maintaining internal business records
  • Conducting analytics and research
  • Preventing fraudulent or unauthorized activity
  • Sending promotional offers, product updates, or newsletters (only if you have consented)

Sharing of Information

We do not sell or rent your personal information to third parties.

However, information may be shared with trusted service providers who assist in operating the website and delivering services, such as:

  • Payment processing services
  • Shipping and logistics partners
  • Website hosting or analytics providers

These parties are only given the information necessary to perform their services.
We may also disclose personal information if required by law, legal process, or to protect our legal rights.

4. Data Security

We take reasonable precautions to safeguard the information collected through our website. Appropriate technical and organizational measures are used to protect data from unauthorized access, disclosure, alteration, or destruction.

Despite these efforts, no online system can guarantee complete security, and users should take care when sharing personal information online.

5. Data Retention

Personal information will be retained only for as long as necessary to fulfill the purposes described in this policy, including maintaining transaction records and complying with legal obligations.

If you request deletion of your data, we will remove it from our systems unless retention is required by law.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask for correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt out of promotional communications 
  • Requests regarding your personal data can be submitted using the contact information below.

7. External Links

Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of those external sites. Users should review the privacy policies of those websites separately.

8. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our services, legal requirements, or operational practices. The latest version will always be available on this page.

9. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, you may contact us at:

Email: support@rememwear.in

Address:
20, Kaikhali, Mohini Villa
Kolkata – 700156
West Bengal, India